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For more than 150 years, Royal London have been helping families plan for the unexpected with their range of insurance. Their products help protect yourself, your family and your lifestyle against life's ups and downs.

For more than 150 years, Royal London have been helping families plan for the unexpected with their range of insurance. Their products help protect yourself, your family and your lifestyle against life's ups and downs. And in 2020, they paid out on 99.6% of claims, helping nearly 86,000 customer and their families.1

Royal London are a mutual, so they’re not answerable to shareholders. They can make their decisions in the best interests of you, the customers.

The cover you need doesn’t have to cost the earth

We can recommend a plan that suits you and your budget. We’ll work with you to decide what type of cover you need, how much of it and for how long, and whether you would need a lump sum, a monthly income, or a combination of both as a pay out if you had to make a claim.

Their flexible Personal Menu Plan can be set up to suit your budget and needs today, and you’ll be able to review your cover in the future. So when your life changes, your protection can too. You might move home, increase your mortgage or welcome a new addition to the family, giving you more to protect. And you might have a bigger salary to look after in the future than you do today. Whatever course your life takes, your plan can offer you protection that helps meet your needs today and throughout the life of your plan

A summary of Royal London’s Personal Menu covers

Cover

What this gives you*

Life Cover

Money if you die or are diagnosed with a terminal illness that meets their definition – whichever happens first.

Critical Illness Cover

Money if you are diagnosed with a critical illness that meets their definition or, if you choose to include cover for this, you’re diagnosed with a total permanent disability that meets their definition – whichever happens first. You can also choose to cover your children.

Life or Critical Illness Cover

Money if you die, or are diagnosed with a terminal illness or critical illness that meets their definition or, if you choose to include cover for this, you’re diagnosed with a total permanent disability that meets their definition – whichever happens first. You can also choose to cover your children.

Income Protection

A monthly income if you’re unable to work because of illness or injury that meets their definition of incapacitated or you’re diagnosed with a terminal illness that meets their definition.

Waiver of Premium (sickness)

Relief from paying your premiums if you’re unable to work because of illness or injury that meets their definition of incapacitated or you’re diagnosed with a terminal illness that meets their definition.

* Please note that these covers will only payout if it’s covered within the terms of your plan.

For full details of Royal London’s cover and definitions visit royallondon.com/plandetails.

A Helping Hand when you need it most

Helping Hand is a support service available through Royal London advised plans and as a plan owner it’s won’t cost you anything extra to use. It’s available for you and your family, giving you access to personalised support from a dedicated nurse whenever you need it. For example, sometimes you might need someone to talk to – for professional advice, or an independent opinion. And if you or your family are affected by death or illness, you might need medical information or emotional support. Helping Hand gives you access to what you need, when you need it the most, such as:


• emotional and practical support from a dedicated nurse
• access to a second medical opinion
• bereavement counselling
• complementary therapies
• legal, career and medical helplines.

And for new Royal London customers, Helping Hand now includes additional support services such as access to a health and wellbeing platform that provides mental health support, personal activity intelligence to improve fitness levels and 24/7 access to virtual GP consultations. The wellbeing support services will also soon be available to customers with an existing Menu Plan. View our infographic to find out more.

Find out more

Visit the Royal London website or get in touch to find out more.

Helping Hand is a package of support services and each service is provided by third parties that aren’t regulated by either the Financial Conduct Authority or the Prudential Regulation Authority. These services aren’t part of Royal London’s terms and conditions and don’t form part of your insurance contract with them, so can be amended or withdrawn at any time. This means that you or your family’s access to these services could be amended or withdrawn by Royal London in the future.

Sources: 1 – Royal London 2020 claims statistics

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