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Zurich protection have issued some really decent guidance on how they will help customers maintain their Mortgage Protection plans- something that's VERY important but could easily become a casualty of cutting back on outgoings...in brief, protection customers can defer their premiums for up to three months or choose to decrease their sum assured and premium for a certain period of time, and then increase again without underwriting.

Zurich protection have issued some really decent guidance on how they will help customers maintain their Mortgage Protection plans- something that's VERY important but could easily become a casualty of cutting back on outgoings...in brief, protection customers can defer their premiums for up to three months or choose to decrease their sum assured and premium for a certain period of time, and then increase again without underwriting. For Income Protection customers, they’re increasing flexibility to ensure more customers can benefit from the career break option.

And similarly just as important, our customers and their families have access to the Zurich support service which is free and confidential, and can provide guidance on stress management, work and life balance or personal finance management. This service is not restricted to customers who are claiming and can be used at any time.

These are really positive moves to keep protection in place when it is perhaps most needed, if you can't get the info you need from Zurich and need further guidance on this please get in touch!

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As everyone is aware we have almost arrived at the original date for the UK's withdrawal from the EU. We have regularly been asked about the potential impact on clients mortgage and protection products so we thought a brief update update on Brexit-eve might be useful to some...!

What effect could Brexit have on mortgage interest rates?

The actual impact will depend on the terms under which the UK leaves the EU – in other words whether a deal is ratified or the UK leaves in a ‘no-deal’ scenario.

The Bank of England kept rates unchanged at 0.75% when last reviewed in February 2019, although their forecasts for the next 3 years suggest that rates could increase to around 1.5%. This is by no means certain, however, and will be heavily dependent on the economic climate post-Brexit.

If you are already on a fixed rate deal, any changes to interest rates will not impact your mortgage repayments until the end of the fixed rate period. If, however, your mortgage is currently on variable rate (often referred to as the standard variable rate “SVR” or standard mortgage rate “SMR”) and you are concerned about possible interest rate rises then you could consider switching to a fixed rate deal. If you are coming to the end of your fixed rate deal, or you are currently on a variable rate, we would be happy to advise you on your options if this is an area of concern for you.

Will lenders with whom I have a mortgage with and/or insurers with whom I have protection policies be updating me in relation to any potential impacts Brexit may have?

You may also receive communications from your mortgage lender and/or insurance companies updating you with regards to the impacts of Brexit, although again given that the position is still unclear they may not be able to provide definitive information.

Will Brexit affect the consumer protections I receive?

There will be no changes to consumer protection for the vast majority of customers.

The Financial Ombudsman Service settles disputes between consumers and UK financial services firms where these arise. This service will continue to be available post Brexit, meaning that if you have a dispute with a UK based financial services firm that is authorised by the Financial Conduct Authority, you will continue to be able to refer a complaint to the Financial Ombudsman Service (FOS) if a dispute arises. It is also proposed that you will be covered by the FOS for the activities of EEA based firms that provide services into the UK.

The Financial Services Compensation Scheme (FSCS) will also remain available to UK consumers post Brexit. It is designed to deal with claims from (and in the event of a successful claim, provide compensation to) consumers who have previously dealt with a UK financial services firm that has since gone out of business. The compensation limits are per person, per institution and currently set at £85,000 (deposit accounts), £50,000 (mortgages), 100% of a claim (life assurance and protection), and 90% of the claim (general insurance (e.g. – buildings & contents insurance))

If you have any queries or wish to discuss any matter relating to your finances then please contact us on enquiry@mortgagebusiness.net or call 01277 223355

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We've seen an increasing number of First Time buyers enquiring about their options on Help to Buy (H2B) and Shared Ownership since the start of the year, so we thought we'd share some 'best practice' advice for anyone considering these options.......

We were reminded this week of how problematic these cases can be with a very 'normal' case we've been working on; a young couple who had set their sights on buying a Shared Ownership property of which they intended to buy a 35% share and had a deposit equivalent to 5%. On the face of it their income was good and even though one of the clients was still on maternity leave she was due to return to work in just over a month, so the lenders were happy to use her return to work income. The Affordability Calculators initially suggested they had lots of wiggle-room on the amount they needed to proceed, so initially things were looking good for them. Unfortunately when they supplied us with all of their documentary requirements (including their latest credit report) we discovered the total amount of their credit commitments was more than their combined annual income, which suddenly created a bit of a problem. Like many young buyers they needed transport to work and had got themselves a car each on finance. Being in rented accommodation their disposable income was theirs to do with as they wanted and their spending patterns had reflected that- why shouldn't they enjoy their income and build up a bit of credit card debt in preparation of their first born?

Applying for a mortgage is one of those events where our financial background is scrutinised in detail, and although the recognised Credit Profile reports produce a 'score', it's based on the most recent, rolling 12 month period which can be quite misleading, as the lenders will typically look much further back than that and take much more detail into account. Having some historic credit can help an application- oddly the situation is often worse if a client has no credit history or footprint to show a track record of being able to maintain regular payments on a credit agreement- but usually where the credit amount is small, kept well within the credit limits and ideally cleared within the set timeframe (or ideally earlier in the case of credit card debt).So if you know that in the next year or two you might be planning on buying your own property try to 'prep' as best you can to put yourselves in the most favourable light. If you need to get a car to get to work and have to rely on finance to get it, perhaps consider not going for the most expensive one you can afford at the time, or at least try to make sure you're not locked into a finance deal that refuses to let you out or amend without huge personal cost to you. If you have HP, credit card debts or similar then do your best to overpay these and reduce the outstanding balance as much as possible before you commit to your house search. It might lead to some restrictions on your social life but those are likely to be for a reasonably short time in comparison to the many years you'll be enjoying your own property (and paying for it!) Above all else make sure you make any credit payments on time as late or missed payments will affect your profile significantly and AVOID pay day loans; most lenders will run a mile when they see a PDL entry on your credit report or bank statements!

The H2B websites are useful too- use those or the internet to look for the H2B calculators- they generally work for both H2B and Shared Ownership in the same or similar way. You can complete your income and outgoings, the likely rental amount on the equity loan or share and confirm in advance whether your potential plan is looking feasible. This might help to identify which areas of your spending you need to change, curb or limit before they start to work against you. In most cases, even if you've agreed a purchase price on a property via an agent or a site representative and have a Mortgage Certificate from an Adviser confirming you're good to go, you will still need to pass a comprehensive Affordability check through the Housing Association. This check is usually much more detailed than the 'standard' checks done by lenders but by using the H2B calculators you should get a more accurate idea of how the Housing Association will view your application.

Our final tip is to try your best to get as large a deposit as you can. It's an obvious statement and one that's very easy for companies like us to churn out, but it can make a massive difference to whether your case is agreed or not. In the case of our young couple mentioned earlier, we couldn't find a home for them with their 5% deposit anywhere, but they were fortunate enough to be able to ask the family for a 'gift' of a further 5% of their share and that was the one detail that tipped the scales back in their favour. Planning ahead is key, most Independent Advisers will be able to help and advise you way before you intend on handing over your deposit to secure a new build property, so take advantage of this kind of service and avoid any last minute (nasty!) surprises....

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Some of the Mortgage Business team recently attended an industry expo at Old Billingsgate, London; this type of event is a great way for us to connect with new lenders to see what they may have to offer our clients, to explore new technology developments and to keep ourselves up to speed with the latest news emerging from the mortgage and protection market.

Some of the Mortgage Business team recently attended an industry expo at Old Billingsgate, London; this type of event is a great way for us to connect with new lenders to see what they may have to offer our clients, to explore new technology developments and to keep ourselves up to speed with the latest news emerging from the mortgage and protection market.

But this particular Expo was extra special for us as a company as it was followed by a gathering under the banner of the National Mortgage Adviser Awards. That name probably doesn't mean much to our clients or anyone outside of the mortgage industry, but to us as a small, local business it means a lot to be recognised by National organisations for exceeding expectations in our field. We love what we do, we try hard to be better at it than our peers and competitors, and we particularly enjoy when a client sees that and lets us know that they appreciate it. But an award from an organisation like the NMAA is a pat on the back that gives us that little bit of extra reassurance that we're doing a good job. We like to think that it's also helpful for any clients that have not used us before- many of us do our online research now on companies before we choose whether or not to speak to them, so anyone looking at our website can see that we have been fortunate enough to have won, or been finalists, in some pretty heavyweight industry awards over a number of years now. Our existing clients are familiar with our brand of advice and service, but we hope that by continuing to add awards any potential clients will also feel reassured that we are reliable, honest, professional, helpful and consistent and choose us to help with the mortgage and protection advice! Congrats to the MB team for being recognised by the NMAA as the Best Advisers in the East of England!

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The licensing of Houses of Multiple Occupation (HMOs) in England is changing on 1 October 2018, but many current Landlords are not aware of the changes and more importantly, the possible consequences to them. Many might be ignoring this situation on the basis that they don’t own an HMO, but the new legislation could well alter that. At a recent FS Expo in London one specialist lender presented market information that suggested more than 170,000 ‘new’ HMO’s could be created from existing let properties.

The HMO market is growing in popularity within the Buy to Let (BTL) market as it is potentially more financially rewarding than standard BTLs under the revised income tax regime. So, for anyone who already owns BTL property, or is thinking about investing in it, here is a brief explanation of the main points of change in case you need to take any prompt action......

Licensing requirements may vary between local authority areas but it will be illegal to operate or manage an HMO if you don't have the appropriate license, with the possibility that fines of up to £30,000 can be imposed.

If you need to apply for a license you will need to supply additional information with the application, such as;

  • a current gas safety certificate
  • a current electrical installation condition report (EICR)
  • a written fire risk assessment
  • a plan of the property showing room sizes, numbers of rooms and numbers of occupiers in each room
  • an Energy Performance Certificate (EPC)

What are the changes?

One of the most important changes is that the property no longer has to be 3 storeys or above to qualify, meaning that flats, bungalows and standard 2 storey properties will now be included in that category. So whether you own a house, flat or single storey dwelling, it is likely to be considered an HMO if:

  • It is occupied by 5 or more people;
  • who form 2 or more households (i.e. the occupants are not all members of the same family);
  • and who generally share 1 or more basic amenities (i.e. kitchen, bathroom or toilet)

Please note there may be some exceptions to this, and if you have any doubts regarding the status of a property you own then you should take specialist advice and/or check with the Local Authority immediately. Unfortunately, some Authorities (including Brentwood Borough Council) have yet to update the information on their websites (at the time of writing), but a really helpful point of reference can be found at www.colchester.gov.uk

A minimum room size requirement will be imposed depending on whether it is considered a single or double room. In order to qualify as suitable for occupation you would need to make sure any rooms in your property meet these minimum standards. Again, these may vary across geographic areas so please check this immediately with your local authority to avoid any complications.

What are the consequences?

Apart from the potential to be fined heavily, if the property is mortgaged with a Lender that does not support HMO lending then you could be in breach of your mortgage conditions and may need to switch to an alternative lender. HMOs often have different criteria to standard BTL mortgages and may be underwritten differently, which may affect the eligibility of the property. You may also incur some cost in switching.

Any change in the property may affect the amount of rent you can charge, for example, if you are letting a single room that is smaller than the minimum room size standard then you would no longer be able to let that out. This could potentially reduce the amount of rent you can charge and again, possibly result in a breach of your mortgage conditions.

A Landlord without a valid license cannot evict a tenant and in certain cases, rent from housing benefit or paid by tenants themselves can be reclaimed if a landlord is found to be operating a licensable HMO without a license.

What do I do know?

Don't panic, but if you suspect your property may be newly categorized as an HMO under the new legislation you need to act very quickly to verify that with the relevant local authority and make an application for a license immediately, if required. If you need to review your mortgage or have any questions please don't hesitate to contact us for assistance!


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Supermarkets are set to trial facial recognition software to replace age checks under a pilot run by a British identity app. The technology will be used to remove in-person age checks when customers are buying alcohol and other age restricted items at a self-service till.

The checkouts will confirm the user’s age by using a smartphone app called Yoti, which scans the shopper’s face to confirm their identity. It is hoped the technology can remove a key bottleneck at self-service tills - the requirement that assistants must still check identification when buying age-restricted goods

The Yoti app is set up by taking a photo and scanning a person’s driving licence or passport, at which point the two are tied together. The app is then able to confirm its owner’s identity at any time by them taking a selfie. The company is working with NCR who make self-service supermarket tills and have confirmed two of the big four supermarkets have received approval to pilot the technology early next year.

Using Yoti at a self service till would involve scanning a QR code showing up on the checkout screen. The Yoti app would then scan the shopper's face to confirm their identity, and would then connect to the till over the internet to verify the purchase.

Yoti says almost 100,000 people in the UK have downloaded its app during a beta test. It says the technology could also be used to fight ticket touts and cut down on online fraud. We're hoping that it will also extend to satisfying the archaic Anti-Money Laundering requirements that we carry out for every client. It really is crazy that in this technological age we are still having to photocopy clients' passports, drivers licences and proof of address when an app like Yoti could confirm that in a much more data secure way!

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